All prices are in $US.
Payment is due at the time of purchase. Payment is made through Paypal (Payments are processed through the Paypal gateway and are 100% secure.)
Sorry, no refunds or exchanges. We will gladly replace any item damaged in shipping. Please drop us a note with a photo for our records. We will ship out a replacement item immediately or as soon as it is available.
We strive to send all delivers out the studio door within 3-5 business days. Shipping prices are based on Canada Post. Please allow up to 5 days for delivery within Canada, and up to 10 days for the US. Please contact me if you need the items sooner and I can adjust the shipping fees for express postage. For international customers we can not guarantee deliver time due to international regulations outside our control.
Shipping ceramics is more costly then other handmade items due to the fragility of the work. It must be heavily wrapped and protected in oversized boxes filled with soft stuff. Boxes and newsprint are recyclable and the good news is the packing peanuts are 100% biodegradable! For my lovely American customers - Shipping costs from and in Canada are typically much higher than shipping within the United States. For this reason I am not able to reduce shipping costs upon request.